Every XpDrip piece is printed just for you, so our policy is built around two things: getting you the right size, and making it right if something’s wrong with your order.

At a glance

  • Wrong size? One free size exchange per item within 7 days of delivery.
  • Defective, damaged or wrong item? Free replacement or a full refund. Tell us within 7 days of delivery.
  • Changed your mind? Since each piece is printed for you, we can’t refund change-of-mind returns.

Free size exchange

If your size doesn’t fit, we’ll swap it once for free, for a different size of the same design.

  1. Contact us within 7 days of delivery with your order number and the size you need.
  2. We’ll arrange a free pickup from your address.
  3. Once the item is picked up, we print your new size and ship it to you free of charge.

The item needs to be unworn and unwashed, in the condition you received it. Each item can be exchanged once. Not sure about your size? Check the size guide on every product page before ordering.

Defective, damaged or wrong item

If your order arrives with a print or fabric defect, is damaged, or isn’t what you ordered, we’ll make it right.

  1. Contact us within 7 days of delivery with your order number and clear photos of the item and the packaging.
  2. Once we’ve checked the photos, choose a free replacement or a full refund.

How refunds work

  • Prepaid orders: refunded to your original payment method.
  • Cash on Delivery orders: refunded by UPI or bank transfer to the details you share with us.
  • We start your refund within 3 to 5 business days of approving it. Your bank may take a few more days to show it.

What isn’t covered

  • Change-of-mind returns or refunds
  • Items that have been worn or washed, unless they’re defective
  • Requests made more than 7 days after delivery
  • A second size exchange on the same item

Contact us

We’re around from 10:00 to 22:00 IST and happy to help.

For delivery times and charges, see our Shipping Policy.